The contact number is +974 77943009, but it is preferred that you use either the Contact Us form or the email (firstname.lastname@example.org) as information can be passed on quickly and accurately after hours if necessary.
Due to varying concentration spans, the class times run as follows:
I Can Do: 30 minutes
Watch Me Play: 40 minutes
Dinkies: 40 minutes
Preps: 40 minutes
There may be an odd week where it is impossible for us to conduct a lesson. In this instance, parents will be notified by email or text, as soon as it is possible, informing them that the lesson is cancelled. You will receive an email as to when you can make up this lesson.
Where possible, make up lessons can be accommodated if space allows. We allocate spaces for children who have missed their lessons due to illness or class cancellations however this does not include holidays, birthday parties and the like. Make-up lessons can be made up by attending other classes on an alternate day and time if there is space available. Please contact us to confirm if there is space available in the class you would prefer. You can view the class schedule on our website. Unfortunately no refunds are available for missed lessons. Parents will need to notify the office before their child misses a class in order to make-up a lesson. Make-ups do not transfer into the next term.
You are welcome to attend a trial lesson. Our classes are often fully booked though. So it is very important to contact us to confirm which day and time your little one can attend, you will need to book your child into the class. If you would like to join the class after the trial, your fees will include the trial class. If you choose not to continue after the trial lesson, we expect that you will inform us of this within 24 hours. There will be no charge for this lesson.
Generally we do not encourage Drop-in lessons as Playball follows a curriculum. However they can be arranged prior to the lesson with the franchise owner and costs QR60.00 per child. Please do not bring a friend to the class without prior arrangement.
Payment should be made before the first day of term. If enrolling for a new term, we ask parents to go through the enrolment process with payment up front to reserve a place in the lesson. Should your child attend a class prior to payment, we accept this as your first lesson and your fees will be calculated accordingly. If you choose not to continue after the first lesson, we expect that you will inform us of this within 24 hours. There will be no charge for this lesson and if you have paid for the term, your fees will be refunded. Payment and enrollment must be made prior to the first lesson should you choose to hold your place in the lesson. NO place is guaranteed without payment and enrolling.
Yes, if space is available you can join anytime! Tuition will be pro-rated.
In a typical sports environment, we are aware that many things can go wrong, but it is our policy to keep these factors to a minimum to ensure the well being of pupils in our care. We do not take injury lightly, but we do assess the situation and decide on the best course of action.
Provided all reasonable care and precautions are taken, all parents, participants and guardians understand that Playball or the host locations cannot be held responsible for any accident which may occur, and that all persons take part in activities at their own risk. I understand that my child should abide by all rules set out by Playball and the venue, and may be excluded if the rules are not followed.
Although we strive to keep the same teacher for the term, due to unforeseen circumstances, it may be necessary to change or substitute a teacher for a few lessons or for the remainder of the term..
The starting of a new class is subject to numbers. Parents will be informed if a class is cancelled due to insufficient participants. We may also pause the start date until we have sufficient numbers for a class.
This information is available on our website on the Terms & Fees' page. There are no lessons on public holidays.
Please check the website for your venue addresses and a map.
Please bring a water bottle with your child for half time.
From the age of 4 years old we start to introduce a floating trophy, handed to the child who has tried the hardest, listened well, accomplished something new etc. This trophy needs to be brought back each week to be handed out again. The trophy does not get handed out at the last class of term. If the trophy is lost and does not come back; we will need to request payment for a replacement.
No black soled shoes are allowed on the squash courts. Please ensure that your child has light coloured soles or they are welcome to take part in bare feet (no socks!). No adult/outdoor shoes or boots are to be worn on the courts and prams are to be left outside in a space that is not invasive.
All active members will be sent an email with their priority booking dates. After the priority booking date has passed new customers are able to book spaces left. Spaces are not secure until payment has been received.
Along with the obvious physical development benefits, we are setting the scene for developing independence and other life skills. All parents are invited to enjoy watching the class from a distance to keep distractions to a minimum during the sessions. Young children do best in class if they can focus on just their teacher and their classmates. If your child needs to be made secure for the first couple of lessons, please stand behind them, encourage them to get involved, but do step away as soon as possible.
Yes, on the provision siblings are kept clear from the playing area, do not disrupt the session or play with any of the equipment, unless offered by the coach.
For all ages, it is not uncommon for a child to attend several classes before feeling comfortable in class. Dont be discouraged your child is adjusting to a new environment and, for some of them, a completely new experience with a new teacher and new friends. Our primary concern is that you allow the teacher to initiate and maintain a Playball relationship with your child. Remember that all children learn at different paces. While it may seem as if your child is not "getting into the class" at first, you'd be surprised at what they are actually learning. Let your child have the time he/she needs to adjust, adapt, and absorb the class environment. Please distance yourself as soon as possible to allow the teacher to take control of the group.
Playball believes that children learn best when presented with learning objectives that are designed with the age of the child in mind. This is the best way for a child to gain confidence and self-esteem. Each curriculum level is designed by child development professionals to best suit the physical milestone stages and goals of the age range they address. Please accept our professional judgment when placing a child in a particular class.